Quality assurance
Quality assurance.
Our quality process, published specifications and selected laboratory sample results.

Checks at each stage.
Our quality approach starts with raw material selection and continues through controlled production, product checks, storage and distribution. Outputs that do not conform are identified and controlled before release.
For a purchase decision, agree on grade-specific specifications and the documentation needed for your order. A selected sample result describes that sample; it does not establish the performance of all production.
Explore the production process ↗Selected sample information
Selected laboratory results.
The company profile attributes the following selected results for samples C25 and C26 to independent analysis by PT SUCOFINDO. These are the figures published in the profile, not shipment specifications. The underlying C25/C26 reports were not included among the supporting reports supplied for this website.
| Parameter | Sample C25 | Sample C26 |
|---|---|---|
| Total moisture | 9.47% | 9.01% |
| Ash content (dry basis) | 3.95% | 2.33% |
| Fixed carbon (dry basis) | 77.59% | 79.64% |
| Total sulfur (basis not stated in profile) | 0.05% | 0.03% |
| Gross calorific value (dry basis) | 7,483 kcal/kg | 7,516 kcal/kg |
| Bulk density | 473.30 kg/m³ | 480.99 kg/m³ |
Reading the figures correctly
Dry basis excludes moisture when expressing a result. Values on different bases should not be compared directly. The sample moisture and ash results above differ from the commercial shisha ranges in the profile. Confirm an agreed specification and suitable batch evidence before ordering.
Selected results are shared for product discussion. Full technical documentation can be discussed with sales for the relevant order.
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